Privacy Policy

Last updated: June 20, 2026 · Versión en español

At La Unión Multi Service ("we") we respect your privacy. This policy explains what information we collect, how we use it, and your rights. By using our website or chat assistant, you agree to these practices.

1. Who we are

La Unión Multi Service · 4849 SE 110th St, Ste 52, Belleview, FL 34420 · Phone: (352) 783-4335 · Email: info@launionmultiservice.com.

2. Information we collect

• Information you give us: your name, phone or email if you contact us, and the messages you send in our chat or via WhatsApp.
• Automatic information: basic technical data such as your IP address, browser type, and pages visited, through cookies and similar technologies.
• Online purchases: if you buy from our store, payment is processed by Square. We do not store your card details.

3. How we use your information

• Answer your questions and provide service.
• Process and follow up on your orders.
• Improve our website and service.
• Comply with legal obligations.

We do not sell your personal information.

4. Virtual assistant (Artificial Intelligence)

Our chat is an automated assistant. To generate responses, messages are processed through Google (Gemini API). For your safety, do not share sensitive data in the chat (card number, Social Security number, passwords). The assistant provides general information and may contain errors; please confirm important details with us directly.

5. Service providers and third parties

We use trusted providers that process data on our behalf, subject to their own policies:

• Google (AI assistant and fonts) — policy
• Square (payments and online store) — policy
• Vercel (assistant hosting) — policy

We only share data when needed to provide the service or when required by law.

6. Cookies

We use cookies and similar technologies essential to the website's operation. We do not use advertising cookies. You can disable cookies in your browser, though some features may not work properly.

7. Your rights

Depending on where you live, you may have the right to:

• Know what information we hold about you and get a copy.
• Correct or delete your information.
• Ask us not to sell or share your information (we don't sell it).
• (California residents — CCPA/CPRA) exercise your rights without discrimination.
• (EU/UK residents — GDPR) access, rectification, erasure, objection, and portability.

To exercise any right, email us at info@launionmultiservice.com.

8. Retention and security

We keep information only as long as needed for the purposes described or as required by law. We apply reasonable measures to protect your data, though no system is 100% secure.

9. Children

Our site is not directed to children under 13 and we do not knowingly collect their information.

10. Changes to this policy

We may update this policy. The current version will be posted on this page with its update date.

11. Contact

Questions about your privacy? Email info@launionmultiservice.com or call (352) 783-4335.